WHAT’S INCLUDED AND WHAT’S PERMITTED

Check-in/Check-Out

The property is self check-in.  We provide you with the access codes to the property before your arrival.

In order to ensure adequate time for a thorough clean between guests, check-in time is 3pm or later.  It does not matter how late you arrive. 
In case you arrive in Padstow earlier, you may leave your luggage in the conservatory and park your car/s in the garage any time after 11am and return to property after 3pm.

Check-out is no later than 10am.  Please respect this time to allow housekeeping to complete their cleaning regime.

Dogs and Other Pets

We regret that dogs and other pets are NOT permitted.

Barbeques & Open Fires

Barbeques and Open Fires are NOT permitted at any time.

Rubbish Collection

We would appreciate your cooperation in dealing with rubbish.
Collections are on Friday morning. 
Please put all black bin bag rubbish out on the pavement by the iron gate on THURSDAY evening.

What’s Included

Self Check-In and Check-Out
Broadband WiFi
Electronic entry locks
Parking for 2 cars (off-site in the private garage)
Storage space for bicycles/paddle-boards etc (off-site in the private garage)

Bedroom – First Floor

King Size Bed with Emma Memory Foam Mattress
The White Company bed linen
Hairdryer
Iron & Ironing Board
Wardrobe
Complimentary Bramley toiletries

Bedroom – Ground Floor

King Size Bed with Emma Memory Foam Mattress
The White Company bed linen
TV
Hairdryer
Wardrobe and chest of drawers
Complimentary Bramley Toiletries

Bathrooms

Quality Bath Sheets & Hand Towels (2 towels per person) plus bath/shower mat
Toilet Tissue (3 rolls for each bathroom)
Hand Soap

Kitchen

Starter packs of Nespresso Pods, tea, instant coffee, sugar, cleaning materials inc washing up liquid & brush and cloth, kitchen paper towel and black bin bag
Nespresso Coffee Maker
Tea Towel
Oven Gloves
Crockery and glassware for four
Pots, Pans & Utensils
Dishwasher
Microwave
Combined Hob/Oven
Under-counter Fridge with ice box

Living Room

Seating for four, one double sofa and two chairs
Dining table & four chairs
Large Flat Screen TV
Dresser containing glass and crockery

Safety Equipment

Fire Alarm
Smoke Detector
Carbon Monoxide Detector
Fire Blanket in Kitchen
Fire Extinguisher

Malfunctions/Accidental Damage

Should any appliance or facility require repair whilst you are staying with us, please let us know. We will try to ensure a speedy repair and/or replacement to reduce any inconvenience. 
We understand that accidents sometimes happen, we ask that you please inform us of any breakage or damage to our property as soon as possible. We will reimburse your deposit, once the property has been cleaned and checked after your stay.

Damage to or loss of Personal Belongings

We are not liable for any loss or damage to personal belongings, howsoever caused.  Please ensure your personal belongings are insured as necessary.

Emergencies

Medical:  Please call  NHS 111 in the first instance.  Padstow surgery will not see patients who have not first been in contact with NHS 111.
In case of risk of death, fire or flood, please call 999 to summon the emergency services.

Household Emergencies:  For any issues concerning breakdowns or simply being locked out call us on 07740 026351 or 07736 638820.